Please contact the Customer Service Department for additional warranty information as needed.
Toll Free (800) 324-4930 or (419) 869-7107
In no event shall the liability of AA exceed the purchase price of the Equipment sold to the Buyer. AA reserves the right to fully satisfy its warranty obligation by refunding to the Buyer the full purchase price of the Equipment upon the return of the Equipment by the Buyer, transportation prepaid, to American Augers.
THE REMEDIES IN THIS WARRANTY SHALL BE THE EXCLUSIVE AND SOLE REMEDIES OF THE BUYER. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, OF ANY KIND, INCLUDING BUT WITHOUT LIMITATION, ANY WARRANTY THAT THE EQUIPMENT IS OF MERCHANTABLE QUALITY OR THAT THE EQUIPMENT IS FIT FOR ANY PARTICULAR PURPOSE. AA WILL HAVE NO MONETARY LIABILITY WHATSOEVER FOR ANY DAMAGE, LOSS COSTS, OR EXPENSE (WHETHER GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL) SUFFERED BY THE BUYER AS A RESULT OF OR IN CONNECTION WITH THE EQUIPMENT. IN NO EVENT SHALL AA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, FREIGHT CHARGES, TRANSPORTATION CHARGES, DOWNTIME OR OTHER PARTS INCIDENTAL TO THE REMOVAL AND REPLACEMENT OF PARTS REPAIRED OR REPLACED UNDER THIS WARRANTY.
Any Buyer who takes delivery of Equipment from AA is covered under this warranty. The warranty may be transferable with inspection and written approval of AA.
Used equipment manufactured by AA is sold without conditions or warranties, expressed or implied, and is considered “as is”, unless there is a clear agreement with the Buyer in writing to the contrary prior to the purchase. BUYER AGREES TO INSPECT ALL USED EQUIPMENT BEFORE THE PURCHASE IS COMPLETED AND TO ACCEPT SAME WITHOUT ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This warranty is extended by AA in respect to Equipment sold by AA. AA warrants to the Buyer that Equipment will be free of defects in material and workmanship, as defined in this warranty, for a period of 2 years from the date of shipment to the Buyer or 2000 hours of operation, whichever occurs first. At the time of startup as a retail sale, rental, or lease a properly completed Warranty Registration Certificate must be submitted to AA to validate the warranty coverage. In the event that there is a delay or postponement in the commissioning of the Equipment by more than 60 days from the date of receipt of the Equipment, the warranty terms and conditions may not apply. An inspection performed by a representative of AA may be required to reinstate the warranty of the Buyer.
Details of the Warranty Coverage
Coverage is based on year(s) or engine hours, whichever occurs first.
PARTS: 2 YEARS / 2,000 HOURS
LABOR: 1 YEAR / 1,000 HOURS
ENGINE AND TRANSMISSION: 2 YEARS / 2,000 HOURS
RACK AND PINION: 5 YEARS / 10,000 HOURS
MAINTENANCE: Buyer shall be responsible for the performance and cost of all maintenance to the Equipment, components, and engines as directed by AA and/or the manufacturer of any component or engine. This warranty applies only if the alleged defective Equipment has been properly maintained and operated as specified by AA. This warranty will not apply if the alleged defect is attributable to an unauthorized modification or service repair made, a component part installed, improper Equipment storage, neglect or abuse of the Equipment on the behalf of the Buyer or its representatives, improper Equipment operation or use of the Equipment exceeding the design limitations or an attachment supplied by other than AA, its subsidiaries or the authorized representative of the foregoing.
TRAINING AND SAFE OPERATION: WARRANTY IS PROVIDED WITH THE UNDERSTANDING THAT ALL SAFETY WARNINGS AND INSTRUCTIONS WILL BE REVIEWED BY ALL PERSONNEL. THE BUYER SHALL BE RESPONSIBLE FOR PROVIDING APPROPRIATE TRAINING FOR OPERATORS OF ANY AA EQUIPMENT, AT BUYER’S SOLE COST. BUYER SHALL ENSURE THAT OPERATORS ARE AT ALL TIMES QUALIFIED TO OPERATE ANY AA EQUIPMENT AND THAT OPERATORS DO NOT SUFFER FROM ANY IMPAIRMENT WHICH WOULD PRECLUDE SAFE OPERATION OF THE AA EQUIPMENT. IN THE EVENT THAT THE BUYER NEEDS ADDITIONAL TRAINING OF OPERATORS, THEY SHALL IMMEDIATELY CONTACT AA CUSTOMER SERVICE TO SCHEDULE AND PAY FOR THE REQUIRED TRAINING.
NOTIFICATION: Buyer agrees to notify AA promptly of any suspected defect and to cooperate fully in AA’s evaluation to determine whether any defect exists as per the warranty terms and conditions.
WAIVER: BUYER WAIVES THE RIGHT TO SEEK DAMAGES FOR ANY INJURY, LOSS, DAMAGE OR CLAIM OF ANY KIND RESULTING OR ARISING FROM ANY DEFECT ONCE BUYER ACCEPTS THE REPAIR AND REPLACEMENT NECESSARY TO CURE SUCH DEFECT.
No two jobsites are created the same. The ground conditions, climate and regulatory standards differ…
With difficult ground conditions, changing climates, and varying crew experience, no two jobsites are the…
Joe Parsons, Trencor, USA, presents three ways a surface miner can help overcome modern mining…